Interview With…Adrian Montoya

Meet Adrian Montoya, General Manager of Hotel Albuquerque at Old Town, in the heart of Old Town Albuquerque. What are his three goals? Find out!

Interview with Adrian Montoya

Adrian Montoya, General Manager of Hotel Albuquerque at Old Town

Adrian Montoya, General Manager of Hotel Albuquerque at Old Town

Q: Where are you from, New Mexico or elsewhere?
AM: I was born and raised in Albuquerque.

Q: When you aren’t overseeing your property and staff, what do you like to spend your time doing?
AM: I like spending time with my family and friends. I have an amazing wife, daughter, and the best parents anyone could ever ask for.

Q: Where did you go to school?
AM: I graduated from Rio Grande High School and attended the University of New Mexico but left to pursue a career in hospitality. I never forget where I came from.

Q: What is your prior experience to this position?
AM: In 2003, I started as bellman at Sheraton Old Town (now Hotel Albuquerque at Old Town). Shortly after that I worked at the front desk and then moved up to be the Front Office Manager. I quickly learned the business and knew I wouldn’t be leaving anytime soon. In 2006, I became Corporate Director of Operations for Heritage. In 2007, I was named the General Manager for Hotel Plaza Real (now Hotel Chimayo de Santa Fe). In 2009, I went on to be the General Manager of Nativo Lodge. In late 2009, I left Heritage and went to be the Director of Guest Services at La Fonda. I came back home in September of 2015 to be the Regional General Manager for Hotel Chimayo and Hotel St. Francis. And now I am back where it all started, Hotel Albuquerque.

Q: What was it about this company and your specific property that attracted you to the position?
AM: Heritage Hotels & Resorts is the company that introduced me to a business 13 years ago. Why not come back and finish where I started.

Q: What is your favorite thing about the hospitality industry, or about this job in general?
AM: I love seeing people happy, guests and employees. My three goals in every hotel that I have worked in are: 1. Take Care of your employees; 2.Take Care of your guests; and 3. Don’t forget about #1.

Q: Describe your vision for your property moving forward in one sentence.
AM: My vision is for employees and guests to both know Hotel Albuquerque as a home away from home.

Q: If you had to choose the one thing that you feel makes your property so unique, what would it be?
AM: The staff. When you walk into Hotel Albuquerque you see so many familiar faces. Staff that have worked here for 15+ years. That makes me happy and excited to be back.

Visit Hotel Albuquerque at Old Town online.

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